This Disclaimer applies to all content and services provided by Technovate N.V., including our website, software products (such as RxAgent and Augmentify), and any information or materials we distribute. The purpose of this Disclaimer is to clarify certain limitations of liability, expectations of use, and warnings about our offerings, especially pertaining to emerging technologies like artificial intelligence and virtual reality. By using our website or services, you acknowledge and agree to the terms of this Disclaimer. If you do not agree, please refrain from using our site and services.

1. General Information Disclaimer

The information presented on Technovate’s website and through our Services is for general informational purposes only. While we strive to keep content up-to-date and accurate, we make no guarantees of any kind about the completeness, accuracy, reliability, or suitability of any information on our site or provided via our Services. Any reliance you place on such information is strictly at your own risk. Technovate will not be liable for any losses or damages arising from your reliance on website information or any interactive guidance from our AI or software, except as explicitly provided by law or separate agreement.

We do not provide professional advice via our website content unless explicitly stated. For example, any blog posts, FAQs, or support articles we offer are not legal, financial, or other professional advice specific to your situation. Always consult a qualified professional for advice in those areas.

2. "As-Is" Provision of Services

All Technovate services and content are provided on an “as is” and “as available” basis, without warranties of any kind (to the fullest extent permitted by law). We disclaim any implied warranties of merchantability, fitness for a particular purpose, and non-infringement in connection with the Services. Specifically:

• We do not guarantee that our services (including websites, hosting, AI agents, AR/VR applications) will be uninterrupted, timely, secure, or error-free. Performance may be subject to factors beyond our control, such as internet bandwidth, third-party system reliability, or user hardware performance.
• We do not guarantee that any results or outputs generated by our services will be accurate or meet your expectations. For instance, we cannot guarantee that your use of an AI chatbot will yield correct answers to all queries, or that an AR visualization will be perfectly scaled in every environment.
• Any material downloaded or otherwise obtained through use of our services is accessed at your own discretion and risk. You are solely responsible for any damage to your computer system or loss of data that results from use of any such material. (We of course do not intend for such damage to occur and maintain security measures – but this is a standard disclaimer for unforeseen issues).

3. Augmentify (AR/VR) Disclaimer

Augmentify, our augmented and virtual reality solutions, come with inherent considerations:

• Health and Safety: Use of AR/VR equipment can present risks such as motion sickness, disorientation, or, in rare cases, seizures due to flashing visuals (especially for those with photosensitive epilepsy). Users should use AR/VR in a safe environment, free of obstacles, and remain aware of their physical surroundings. Take regular breaks as recommended (e.g., a 10-minute break every 30 minutes of use). Technovate is not liable for injuries, accidents, or health issues that may result from misuse of AR/VR equipment or ignoring recommended usage guidelines. Always follow any safety instructions provided with the hardware.
• Environmental Awareness: AR content may overlay or obscure real-world objects; it is the user’s responsibility to ensure that use of AR does not cause them to ignore real-world hazards (e.g., while wearing a VR headset, ensure you are not near stairs or fragile objects that can be knocked over). We disclaim liability for property damage or personal injury resulting from lack of caution during AR/VR use.
• Accuracy of AR Content: While we attempt to make AR experiences accurate and realistic, AR content (like virtual measurements, placements of objects, etc.) is provided for visualization purposes and not guaranteed to be exact. Do not rely on AR measurements or depictions for situations where precision is critical (for example, do not rely on a phone AR app to measure a room for construction cut-outs without double-checking with proper tools).
• Hardware and Third-Party Software: If AR/VR solutions involve third-party hardware (headsets, controllers) or platforms, we are not responsible for those third-party products. Any issues or malfunctions of hardware should be addressed with the manufacturer’s warranty. We also are not responsible for third-party software libraries or platforms we utilize; while we select reputable components, they come “as is” from those providers.

4. RxAgent and AI Services Disclaimer

RxAgent (and any similar AI agent/chatbot services we provide) leverages artificial intelligence and machine learning to perform tasks or provide information. It is important to understand the limitations of such technology:

• Not a Human or Professional Advisor: RxAgent is an AI and not a human employee, doctor, lawyer, or other certified professional (even if it may perform some tasks in those domains). Any information RxAgent provides is to assist with general tasks (like answering common questions, booking appointments, etc.), but it may not always be correct or appropriate. Do not rely on RxAgent for professional advice. For example, if an AI agent provides information that seems like medical or legal advice, you should verify that information with a qualified professional. Technovate is not liable for actions taken based on AI-provided information without human validation.
• Learning and Errors: AI systems learn from data and can. sometimes produce incorrect, nonsensical, or biased outputs. We continuously improve our AI models, but errors are possible. You agree that use of an AI agent involves some risk of inaccurate or unexpected results. We strongly recommend monitoring the AI’s outputs, especially in critical interactions (for instance, using an AI to communicate with customers, periodically review the transcripts to ensure quality).
• No Guarantee of Outcome: While RxAgent can automate tasks, we do not guarantee specific outcomes such as increased sales, perfect customer support ratings, or any performance metric. The effectiveness of AI agents can vary depending on how they are configured and the context of use.
• Data Usage: RxAgent may require training data or integration with your systems. We disclaim responsibility for any output that might inadvertently include or reveal sensitive information that you provided. (We design our systems to avoid such issues and abide by our Privacy Policy, but if, for example, you train an AI with a confidential document and then the AI reveals it to someone, that usage is at your risk unless our contract explicitly covers such scenarios with an NDA).

5. Third-Party Content and Links

Our website and some services may include content, integrations, or links to third-party websites (for example, embedded YouTube videos, social media buttons, or client-controlled content on hosted sites). This third-party content is not under Technovate’s control:

• External Links: Links to external sites are provided for convenience or reference. We do not endorse and are not responsible for the content of external websites. If you click a third-party link, you will be subject to that third party’s terms and privacy policy. We disclaim liability for any information, products, or services on third-party sites.
• Client-Provided Content: For our design and hosting services, some content is provided or managed by our clients (you). We are not responsible for any such third-party content on sites we host on your behalf. Any views or opinions expressed in client content do not reflect those of Technovate. We do not routinely monitor or edit client content but will respond to legitimate complaints (see Acceptable Use Policy for how we handle abuse reports).
• Third-Party Software Components: Our solutions might incorporate third-party software libraries, APIs, or plugins (e.g., open-source modules, or integration with services like Google Maps, etc.). Those components come with their own licenses and are provided “as is” by their makers. We disclaim liability for issues arising from third-party components beyond our reasonable control. However, if you identify a security or reliability issue with a third-party component we use, please inform us and we will attempt to address or mitigate it.

6. Performance and Uptime

While Technovate strives to maintain high availability and performance of our Services, we make no absolute guarantees unless otherwise specified in a Service Level Agreement (SLA). Downtime can occur due to maintenance, network issues, or unforeseen failures.

• Scheduled Maintenance: We occasionally need to take systems offline for maintenance or upgrades. We try to schedule such maintenance during off-peak hours and provide advance notice to affected customers. During maintenance windows, services may be unavailable or slower. We disclaim liability for losses incurred due to reasonable scheduled downtime.
• Unscheduled Outages: In the event of an unexpected outage (server crash, data center issue, etc.), we will work diligently to restore service as soon as possible. However, we are not liable for any business loss or damages you suffer due to such outages, except as may be specifically provided in an SLA or required by law. We recommend critical business uses have contingency plans (e.g., backup sites, local copies of data).
• Data Loss: Digital services inherently carry a risk of data loss. We backup our systems, but complete restorations are not guaranteed. Use our backup services or your own backups for important data. Technovate disclaims responsibility for lost data beyond the remedies explicitly stated in our Terms or SLA. In plain terms, if data is lost and it was not due to a willful breach of contract or gross negligence on our part, our responsibility is limited to efforts to recover it or providing service credits as appropriate.

7. Financial and Business Use Disclaimer

Any financial data, business metrics, or results provided by our Services (for example, analytics dashboards, ROI estimates from our consultation, or automated reports) are for informational purposes. We do not warrant the accuracy of these outputs for making financial decisions. For instance, if our analytics suggest a trend, that’s not a guarantee of future performance. Any business decisions made based on our software outputs or advice are made at your own risk. Always use sound judgment and consider consulting a financial advisor or analyst when needed.

8. No Illegal Use

This is a reminder rather than a disclaimer: You may not use our Services or content for illegal or unauthorized purposes. Any such use is strictly disclaimed by Technovate – we do not condone it and will cooperate with law enforcement as needed. If any user uses our platform for illicit purposes (e.g., hosting malware, spreading hate speech), Technovate is not liable for that user’s conduct. We will act swiftly to terminate such use once discovered (see our Acceptable Use Policy for process). Users are responsible for their actions on our platform.

9. Changes to Disclaimer

Technovate reserves the right to modify this Disclaimer to reflect changes in our services or legal obligations. Updates will be posted to this page with a new “Last Updated” date. It’s the user’s responsibility to review the Disclaimer periodically. Continued use of our services following the posting of changes means you accept those changes.

10. Contact Information

If you have any questions or concerns about this Disclaimer or our services in general, you may contact us at [email protected]. For any issues regarding abuse or misuse of our services, please contact [email protected] (as detailed in the Acceptable Use Policy). We welcome feedback and will clarify any points as needed.